222 and 208. We'll go over how to set up the filter, what. I keep getting the following message and when I have checked back a couple of days later nothing has changed. QuickStart, set up and connections. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Subscribe to RSS Feed; Mark Topic as New;SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. 220Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. Log in to your Virgin Media account. Summer 2021. I need parental child lock turn off on my virgin media broadband . Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. You can go look up how to change the DNS in whatever operating system you are using yourself. Legend 59 ViewsClick the Settings icon on the right side of the menu bar. Click: My Apps. then web safe can be turned off from there. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Sign in . Home Phone. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block. Web Safe only works when you’re connected to your Virgin Broadband at home. More about Virgin Internet Security. - Turn off virgin media child safe. 0 not useful. 220. 9. Click the Settings icon on the right side of the menu bar. Note: If you’re using an ntlworld. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Bypass Child Safe & Virus Safe. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. The Auto forward window opens. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. " I've tried a few times on my brows. Any website unsuitable for children is blocked by default. Log in to My Virgin Media. Click: Settings. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Abdelmonem. Switch on Child Safe. These are two settings – Virus Safe and Child Safe. Every attempt bounces me back to the 'My Account' page. Here are the directions for general parental control options for you device:. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Please look out for the envelope on the top right of your. run the Standard test and confirm the. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. 222. 2) Some sort of malware on devices. Virgin Media. This allows you to choose the type of content you can restrict. Virgin Media recommends a regular reboot of its routers which allows these digital workhorses to clear any issues that may have built up during hours of endless downloads and video streaming. Virgin Media; My Virgin Media; Shop;. Shows available as Catch Up TV are indicated with this symbol: Step 3. mihirfriends20 • 2 days ago. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Browse Virgin Media Hub 5 Change Wifi Password How To Change Your Virgin Media Hub 5 Wifi Password sell products, solutions, and more in your community area. That said, the more you know about the web, the better understanding you. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. My Virgin Media App. Joining in. I have web safe switched off but still certain sites wont load. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. We'll be more than happy to assist from here!Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. Learn how you can change Web Safe settings to turn Child Safe off. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. The question was whether to disable the modem's firewall and rely on the router's only. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. 4. 3. If you changed the computer's network settings to use any Public DNS does that re-gain access. If confident the Child Safe warning is a false positive and the site itself is safe then it can be temporarily disabled by signing in here Login to My Virgin Media | Virgin Media and selecting Account settings > Online security > Child Safe. Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Plug in your Virgin Media router. A PIN will always be needed to watch certain programmes with an age rating, whether they are live or recorded. 168. Or you can select the Catch Up & On Demand option from the Home menu and take your pick. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. To stop automatically connecting to our WiFi hotspots, you’ll need to delete the Virgin Media WiFi profile on your device. SpeedI go into settings and it says child safe is on, I’ve tried toggling it on and off and blocking specific websites but nothing. You can even reboot your Hub from the comfort of your sofa. If you changed the computer's network settings to use any Public DNS does that re-gain access. It’s easy to turn on. Do please check out the envelope in the top right hand corner for a private message from me, and I'll look into the possibility of resolving this issue for you. Or you can select the Catch Up & On Demand option from the Home menu and take your pick. g. Please enter your email. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Turn on SafeSearch VIP. Follow these easy steps: 1. Account - Mobile. In order to avoid future infections on your home network it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. Web Safe Problems. VM must get it fixed once and for all. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. QuickStart, set up and connections. 3. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Although Virgin Media WiFi includes content protection, to make. Manage Your Account. com 9. Virgin Mobile. Go to your TV Guide. . Try visiting VPN site to see if issue persists, by default Child Safe blocks access to some VPN services. 1. Toggle on Explicit results filter to turn on SafeSearch. 220. I added it to the 'allowed websites' list, and it's working fine. We'll go over how to set up the filter, what. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. How to turn on Child Safe. To activate Virgin Media Parental Controls select ‘ACTIVATE’. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. in/myVM . Looks like it's not toggling off / on at virgin media end. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. Any website unsuitable for children is blocked by default. Child Safe switched OFF but blocking sites. I have confirmed this via phone call with virgin media. Once logged in you will see 2 filters; Virus Safe and Child Safe. Go to your browser settings and click Advanced settings. If confident the Child Safe warning is a false positive and the site itself is safe then it can be temporarily disabled by signing in here Login to My Virgin Media | Virgin Media and selecting Account settings > Online security > Child Safe. Virgin Media takes online safety seriously. More about Web Safe. There are several parental control apps for your Android device available in the Google Play store. Virgin Media released their network level parental control option, Web Safe,. How to turn off guest network. . Learn more. If your household is with both Virgin Media and O2 and you have Volt benefits and you need help with your O2 bill, please head to Help and Support on the O2 site. Click: My Apps. I have turned it off and on again. Every attempt bounces me back to the 'My Account' page. Contact the site operator for further help. Click: Web Safe. 4. 9. I am trying to turn on the web safe settings but it's not working. Child Safe show is off but it's on and can't change it. That said, the more you know about the web, the better understanding you. on 02-09-2023 18:58. Manage Your Account. Virgin Media released their network level parental control option, Web Safe,. com via terminal and search the IP to see where its pointing to), so had to turn off the web settings, rebooted my router just in case and used a new terminal window to ping github. First turn off the Child Safe filter. The new "default on" plans mean that every customer's Sky Broadband connection will be set to restrict content at the "13" age range level until 9pm each day. Sign in . TV. . Qurento. #3. on 05-01-2023 17:27. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 2. Virgin Mobile. Click on Web Safe 4. Is the account in your name and when you sign into your Online Account is it showing as the primary user? Regards Paul. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. You don’t need to be a web wizard to know how to take care of your kids online. Joining in. 220. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. I have tried switching them on and then off multiple times. Click: Settings. IPCONFIG reports DNS servers as 194. Virgin Media Help - Get help, tips and advice to make the most of your Virgin Media Products and Services. Apply the Public DNS to the computer / device / your own Router i. Browse Virgin Media Virgin Media Community. Virgin Blocking Access to my website in Networking and WiFi 3 weeks ago; I cant turn off parental lock in QuickStart, set up and connections 11-10-2023; My Virgin Media App not working in QuickStart, set up and connections 17-08-2023; Can’t disable parent controls in Networking and WiFi 09-07-2023parental control turn off pls in Security matters 2 weeks ago; Can’t turn off child safe in Switched On Families 4 weeks ago; Can't turn of web safe or virus safe through website or app in Switched On Families 4 weeks ago; Virus safe and child safe don't turn off in Switched On Families 4 weeks ago; Cant turn child safe off in Switched. Account - Cable. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Your original post says you wish to turn these on? They should be on via default, Do you mean turn them off? If so we can assist from here with this. Once logged in, select ‘My apps’ tab’. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Learn how you can change Web Safe settings to turn Child Safe off. When trying to watch a recording, I receive the following message ‘Unable to access the recording. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Once you have completed step 3, your authenticator app will display a One-Time Passcode (OTP). Stay safe online. Learn how you can change Web Safe settings to turn. via the Virgin Media online account - disable Child Safe. 0 Kudos Reply. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. - 5429856. Expand the Email option. Thanks for reaching out to us. More about Web Safe. We would like to show you a description here but the site won’t allow us. Hi thank you fir the reply. 168. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. 8. Then click on Parental Controls and turn it off. The computers and devices you wish to authorise are set up so that. If you want to turn it off again, you can do so whenever you like. Virgin Media: Web Safe. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. New to the forum. Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. Within 30 daysHere's how to set up SafeSearch on your phone: Open the Google app on your iPhone or Android. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Account - Cable. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Although Virgin Media WiFi includes content protection, to make. Any help appreciated. If you have had past problems on the site, you need to clean up the reputation of the site by following the steps in the post above. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Hi there, thank you all for your help. 222. It'll help to. Click on Plans and device. kkayadi • 2 days ago. If your Virgin Mobile is connected to your home broadband, you can browse protected. We'll be mor. Click: Web Safe. Options. com, you'll still only need your My Virgin Media password. com and we’ll look into them. I've turned off web safe but sites are still being blocked. 0. Virgin Media provides some great line speeds that are both affordable and easy to set up. Unless virgin is specifically blocking the IPs of your. I understand that if we turn off the entire router off, it messes with the configuration, so ideally - keep the router on and turn the wifi off. in/myVM . It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. Uncheck the ‘Enable Web Safe’ box. Simply open the Google Play Store (formerly Android Market)There are different levels of filtering, and you can even pick individual web sites. Also check the dns settings of your vpn while you're there. That is very good since the country is not a member of any signal intelligence alliances. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. If that doesn’t help, you’ll need to try turning off Virus-safe. We would like to show you a description here but the site won’t allow us. Find. Has anyone figured out how to continue using kodi with child safe on Virgin UK switched on?. 0 Kudos. Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. It only appears when using Microsoft Edge as the browser. The best way around it is to Tether his phone to his laptop to get access to the website in question and the browsing ability should carry on over WiFi. Changing to a different DNS server seems to have worked though, and hopefully it'll prevent them buggering about with the connection in the future too. If Child Safe is turned off, the settings are saved until Child Safe. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. From shared hosting to bare metal servers, and everything in between. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you made. Account - Cable. . Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Options. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media. With this, your settings will switch to '18' automatically after a certain time. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. 4. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. Posted: Fri Aug 22, 2014 11:22 am. My Virgin Media App. 1. Here you’ll find all the help you need for Virgin Media related problems and issues. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. . I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. When it comes to network security, one of the biggest challenges organisations face is the potential cost and complexity of managing everything in-house. Either the customer can't move the sliders or they can but without effect. QuickStart, set up and connections. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. 168. Virgin Media help and support. Thank you for the help. Parental controls leave search sites such as Google and Bing accessible. So frustrating,Here are our top tips to help you on your way. Thank you for your reply and for confirming you have checked the settings on the site. Help with Volt. Go to your TV Guide. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Any website unsuitable for children is blocked by default. If you are having WiFi issues then be sure to check out our guide on the 5 most common Virgin Media WiFi issues right here. 1. Thanks!Web Safe turned off but still blocking websites. Account - Cable. It’ll automatically detect and remove viruses, malware, ransomware and spyware. virginmedia. 168. Hi , Thanks for coming back to me. Welcome to the community and thanks for taking the time to post your issue on the forums. Direct messaging is automatically disabled for registered accounts. Depending when you joined us you may have Virus Safe or both Virus Safe and Child Safe turned on by default. As far as bypassing Virgin Media IPTV restriction, CyberGhost VPN is as good as it gets. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. Yes it is possible, log into the hub’s web interface on 192. We’ve just got Virgin Media Broadband. Parental Controls and select the setting to “off” to disable parental controls. If you're still having issues changing your settings, please let us know. Security matters. All of them would fall under a "Proxy/VPN" type category. 8. . If you changed the computer's network settings to use any Public DNS does that re-gain access. If you could kindly inform us if this still happens when you visit a VPN site, we can take things further here - we may need to drop you a PM to try this on our side if this still isn't working for you!Child safe not working. If you are at home, check that you are connected to the same network or SSID as your Virgin. Switch on Child Safe. Best,Parental controls block websites and applications that you think are unsuitable for your child. The old off-and-on trick Turn everything off and wait 60 seconds. Add a Comment. That can be turned off, or just don't use Virgin Media DNS. Hi , No problem at all! I'll send you a Private Message to confirm a few details, so please keep an eye out for an envelope at the top right corner of your Forum page. Tap Settings. Discover the web for yourself. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. com, minecraft. '> I have disabled the two options that I have as web-safe and child-safe, and using my own DNS in Laptop and also in router, but I still have issue connecting modem mode hub3 to either of my DDWRT or OpenWRT routers. I’m unable to do it through the Virgin Media App. 3. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Virgin Media takes online safety seriously. After that time, 18-rated content. 1. With Web Safe off are you able to browse to a VPN site (by default these are blocked), for example Yes, then Web Safe is off as expected; No, then Web Safe is still on. 0. 2 weeks ago. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. How do I turn Virgin Media restrictions off? Before you jump to using a VPN, it’s worth checking what block features are turned on and whether you can access your chosen site with them turned off. Virgin. Browse the web from multiple devices with increased security protocols. Got the right passphrase?Consider trying the following: refreshing Web Safe page by pressing Ctrl + Shift + R to bypass browser cache; in a browser's Incognito / Private window; an alternative browser; If issue persist post back here to have issue flagged to forum team. Additionally, I've read others have been stuck trying to access the WebSafe settings and just being looped back to the toolkit. Any website unsuitable for children is blocked by default. Just sign in to My Virgin Media and change your settings. on 19-07-2023 11:04 Hi thank you fir the reply. Simply uninstall the Virgin Media Connect app and you. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. If your Virgin Mobile is connected to your home broadband, you can browse protected. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. This is a place to discuss everything related to web and cloud hosting. Manage Your Account. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. SpeedChild safe says it’s on but is doing nothing again!! This is your problem not individual customers. I have web safe switched off but still certain sites wont load. Move message to Spam folder (default) Flag a message as Spam but deliver to Inbox. 0 Kudos.